Frequently Asked Questions

Find answers to common questions about Ujjawal Lab and our products

General

Ujjawal Lab is a portfolio of innovative projects and applications founded by Ujjawal. Our current offerings include the Fused functional fitness app, and we plan to launch more innovative products in the future.

You can reach us at support@ujjawallab.com for any questions, support inquiries, or feedback. We typically respond within 24-48 hours.

Currently, Ujjawal Lab operates as an unregistered business entity serving as a parent brand for various projects. This structure allows us to efficiently develop and test new ideas.

Account & Data

For our Fused app, we collect account information such as your name, email address, and username. We also automatically collect technical data like your IP address and browser information when you use our services.

We implement robust security measures including SSL encryption, password hashing with scrypt, and encryption of sensitive data fields. Our servers are regularly updated and maintained for security.

Yes, you can request account deletion at any time. We follow a strict 'no copy, no trace' policy where your data is immediately removed from our active databases and subsequently from backups.

We do not sell your personal data. We only share information with trusted service providers necessary for our operations (like hosting providers) and when required by law.

Fused App

Fused is a functional fitness application designed to help users track their workouts, set fitness goals, and maintain a healthy lifestyle. It offers personalized training recommendations based on your progress.

You can create a Fused account through our mobile application by providing your name, email address, and creating a secure password. Some basic fitness information may be requested to personalize your experience.

Yes, Fused offers a premium subscription with additional features such as advanced analytics, personalized coaching, and exclusive workout content. Payments are processed through Google Play In-App Purchases.

A limited set of features are available without an account, but to save your progress, access personalized recommendations, and use all features, you need to create an account.

Technical

Our projects are built with modern technologies including Next.js, Tailwind CSS, MongoDB, and PostgreSQL. We host our services on a VPS with Ubuntu for optimal performance and security.

We regularly update our applications with new features, security patches, and performance improvements. Updates are typically released every few weeks or as needed.

We use minimal cookies for essential website functions and analytics to improve user experience. You can control cookie preferences through your browser settings.

Legal & Payments

For Fused premium subscriptions, we process payments through Google Play In-App Purchases. We do not directly handle or store any payment information on our servers.

Refunds for premium subscriptions are handled through Google Play's refund policies. Please contact Google Play support for refund requests related to in-app purchases.

We may disclose information when required by law, such as in response to a valid court order, subpoena, or other legal process. We carefully review all legal requests to ensure they are valid and lawful.

Still have questions?

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